About

Rochester Residential Phone

Who we are

FRED-ERICK’s experts combine experience and cutting-edge solutions to deliver reliable connections, superior performance, and exceptional customer satisfaction for every household.

Being passionate about Residential Phone Service is like being on a never-ending roller coaster ride. The excitement of new and advanced technology, the thrill of having a reliable connection, and the joy of connecting with loved ones through calls are just some of the reasons that make us feel so passionate about this service.

est.
2012

A decade of expertise

100
%

Customers Satisfaction

Why work with us

Modern approach & sustainable results

Top industry specialists

FRED-ERICK features top industry specialists in home phone service. They deliver reliable connections and exceptional support. Moreover, they provide affordable plans that fit every household. As a result, customers enjoy clear communication and unmatched value. Ultimately, FRED-ERICK sets the standard for quality home phone service in Rochester, NY.

Result-driven approach

FRED-ERICK uses a result-driven approach to deliver the best home phone service in Rochester, NY. We focus on performance, reliability, and customer satisfaction. Moreover, our team ensures every solution meets your needs. As a result, you experience consistent quality and clear communication every time. Ultimately, results define us.

Customer is our top priority

At FRED-ERICK, the customer is our top priority. We deliver reliable home phone service with care and dedication. Moreover, our team ensures every call is clear and dependable. As a result, satisfaction always comes first. Ultimately, we build lasting trust through exceptional service

Unique technology

FRED-ERICK delivers exceptional home phone service in Rochester, NY using unique technology. Our advanced systems ensure clear calls and reliable connections. Moreover, we focus on innovation that enhances customer experience. As a result, communication stays seamless. Ultimately, our unique technology sets us apart in quality and performance.

100% Money back guarantee

FRED-ERICK offers a 30-day, 100% money-back guarantee on all home phone services in Rochester, NY. We stand behind our quality and reliability. Moreover, customers can try our service risk-free. As a result, satisfaction is always assured. Ultimately, our guarantee builds trust and long-term confidence.

24/7 Customer support

FRED-ERICK provides 24/7 customer support for reliable home phone service in Rochester, NY. Our dedicated team answers questions and resolves issues anytime. Moreover, we ensure quick responses and personalized care. As a result, customers stay connected confidently. Ultimately, round-the-clock support keeps your communication smooth and worry-free.

What clients say about us

Top quality service

I’ve been using FRED-ERICK’s Residential Phone Service for several years now. I would highly recommend this service to anyone looking for a reliable home phone service.

Christina Franklin
Seven Studio - artist
Exceptional service

I have had Fred Erick Home Phone Service for over two years and it has been nothing short of exceptional. Their customer service is top-notch, with representatives who are friendly and knowledgeable. The sound quality of the calls is crystal clear, and their network is reliable and secure.

Gregory Brown
Seven Shop - owner
They took home phone service to the next level

Fred Erick takes the standard home phone service to the next level. The sound quality is exceptional, with a clarity that rivals even cellular calls. Their calls are always crystal clear and free from interference or distortion.

Alexander Bright
Seven Consulting - CEO
What a great experience

Fred Erick Home Phone Service has been an incredible experience for me. Not only is the sound quality crystal clear, but their customer service representatives are always responsive and helpful. They make sure that every issue I have is addressed quickly and efficiently.

Tiffany Whitewood
Seven Consulting - CEO
Highly recommended

Their Service is highly recommended due to its affordable price point. Their network is reliable. Overall, Fred Erick Home Phone Service is an excellent choice for anyone looking for high-quality home phone service that allows them to spend more time talking to their loved ones.

Richard Anderson
Seven Media - creative director
Easy setup

Setting up Fred-Erick home phone was a breeze! The instructions were clear, and the process was quick and straightforward. I had everything up and running in no time! Highly recommended to everyone! I am getting it for my parents who live in a nursing home.

Diana Green
Seven Arts - marketing manager
Fast & helpful support

Fred-Erick’s support team is simply amazing! They were incredibly fast, responsive, and helpful when I had questions. They guided me through everything with ease, making the entire experience smooth and stress-free. Highly recommend them to anyone seeking home phone service.

Alexey Kovalenko
Seven Consulting - marketing director
The best service ever

Fred-Erick phone service is hands down the best! The call quality is crystal clear, setup is simple, and customer support is top-notch. Reliable, affordable, and user-friendly—it’s everything you could want in a home phone service. Highly recommended!

Nick Brown
Seven Games - creative director

Milestones

Discover our history

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2012

First steps

FRED_ERICK was created as an alternative to traditional copper phone lines. Being the first in Rochester to offer SIP home phone service

2015
About FRED-ERICK Server

Upgraded Servers

FRED-ERICK partnered with Rochester Telephone we quickly needed to roll out and upgrade our server in order to keep up the quality you would expect from us.

2017

Split off from Rochester Telephone

FRED-ERICK split off to focus on Residential service while Rochester Telephone is focused on the business side of SIP communication. We both focus on customer relations.

2020

New Office

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2024

Face Lift

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